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FAQ

 

Frequently Asked Questions

  

 

PRODUCTS & FIT                                  RETURNS & EXCHANGES

Do HIWALK hike true to size?                                 Can I return or exchange?

Will my shoes stretch?                                           How do I make a gift exchange?

Are HIWALK waterproof?                                       What is HIWALK's return policy?

Can you wash HIWALK insole?

 

 

ORDERS, SHIPPING & TRACKING          PAYMENTS & REFUNDS

Do you offer gift wrap?                                                When can I expect my refund?

How do you ship?                                                        Does HIWALK offer discount code or coupon?

Can I expedite my order?                                             What if I want to cancel or change my order?