Frequently Asked Questions
PRODUCTS & FIT RETURNS & EXCHANGES
Do HIWALK hike true to size? Can I return or exchange?
Will my shoes stretch? How do I make a gift exchange?
Are HIWALK waterproof? What is HIWALK's return policy?
ORDERS, SHIPPING & TRACKING PAYMENTS & REFUNDS
Do you offer gift wrap? When can I expect my refund?
How do you ship? Does HIWALK offer discount code or coupon?
Can I expedite my order? What if I want to cancel or change my order?